Shipping and Returns | Mug Stream
Use the code FIRSTMUG at checkout to receive 10% discount on your first order!
Use the code FIRSTMUG at checkout to receive 10% discount on your first order!
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Shipping & Returns

Shipping

It is Free for orders that are $50.00 or more for the United States Only. All items ship within 24-72 hours of purchase. If you have any special requests, please do not hesitate to contact us at info@mugstream.com

For orders under $ 50.00:

  • USA: $ 7.00 USD

ALL ORDERS SHIPPED VIA EXPRESS POST SERVICE

  •  USA: 3-7 business days once shipped.

Please note that we currently offer shipping in the United States only.

 

Returns

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@mugstream.com with details of the product and images of the defect.

We will fully notify you via email, within 24 hours, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.